Smart??? The New York Times to Charge Online Readers
Monday, January 18th, 2010 by abelk
I’d hate to be in the newspaper business. Most papers are losing money. Many marquee ones are closing. Jobs are being cut right and left.
This isn’t new. The bleeding has been going on for at last decade. It’s just in the last few years that it’s gone from requiring stitches to a tourniquet in order to stop the hemorrhaging.
What’s amazing is that despite all red ink and layoffs, most newspapers haven’t been able to come up with a way to stop losing subscribers and become profitable.
The problem is simple: readers have become accustomed to free, online news and newspapers are adverse to charging them. And no one has found a way to keep these free sites profitable. (The notable exception to this is the Wall Street Journal who charges to access most, but not all, of its online content.)
This may chance now that the granddaddy of the newspaper business, The New York Times, had announced it might start charging for news. According to New York magazine:
After a year of sometimes fraught debate inside the paper, the choice for some time has been between a Wall Street Journal-type pay wall and the metered system adopted by the Financial Times, in which readers can sample a certain number of free articles before being asked to subscribe. The Times seems to have settled on the metered system.
The Times is smart to adopt some kind of pay strategy. Businesses can only bleed money for so long before they die.
But even charging readers for comments is no guarantee of success. As the article points out:
What makes the decision so agonizing for [New York Times Chairman Arthur] Sulzberger [Jr.] is that it involves not just business considerations, but ultimately a self-assessment of just what Times journalism is worth to the world.
In the end, every business has to prove its value. Newspapers are no different. If no one is willing to pay for what you have to offer, it’s time to change your offering or close the doors.
My question for the Times’ decision makers is how much they’ve examined the analytics data on their website to see if there are sections people would pay for and others that are best left free. (The Wall Street Journal, for example, has free access to its Opinion Pieces and a few select articles.) Some content might be worth charging while other content might be able to support itself using a web advertising model.
Not everyone reads every part of a newspaper. Business readers might be more inclined to pay for content while stay-at-home moms may not have the means to access parts of the paper that, if it has enough targeted viewers, could pay for itself with online advertising. It’s an idea worth exploring so long as their websites can give them accurate analytics data.
Whatever they do, it’s obvious that for most newspapers the free model isn’t working. To survive they’re going to have to find a way to keep the money flowing. The real question for the Times is whether they have content that people are willing to pay for and, if not, can they change their content quickly enough so that people will care.



